Based on public reviews and response behavior.
99 reviews over 2,349 days (about 1.3 per month). Busiest month: 7% of reviews. Languages: en 100%.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.5%, over 3,018 ranked companies · benchmark 7 Oct 2026
Score
81.7
Industry average 64.2
17.5 above average
Rating
3.61
Industry average 4.34
0.73 below average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering September 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 99 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,018 ranked companies in Healthcare & Medical (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.133 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 81.7 places the company in the top quarter of about 3,000 ranked Healthcare & Medical companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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