Based on public reviews and response behavior.
145 reviews over 290 days (about 15 per month). Busiest month: 16% of reviews. Languages: en 94%, de 3%, fr 1%.
Auto Parts & Accessories average: score 61.5, rating 4.38 stars, reply rate 34.9%, over 937 ranked companies · benchmark 13 Oct 2026
Score
68.8
Industry average 61.5
7.3 above average
Rating
4.88
Industry average 4.38
0.50 above average
Reply rate
—
Industry average 34.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering September 2026 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 145 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 937 ranked companies in Auto Parts & Accessories (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 72 mentions with a sentiment score of 87.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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