Based on public reviews and response behavior.
2,004 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.3, rating 4.26 stars, reply rate 32.9%, over 1,090 ranked companies · benchmark 4 Nov 2026
Score
68.8
Industry average 61.3
7.5 above average
Rating
4.86
Industry average 4.26
0.60 above average
Reply rate
—
Industry average 32.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering January 2023, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,090 ranked companies in Auto Parts & Accessories (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 63% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 81 mentions with a sentiment score of 89.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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