Based on public reviews and response behavior.
234 reviews over 1,454 days (about 4.9 per month). Busiest month: 7% of reviews. Languages: en 80%, unknown 19%, es 1%.
Auto Parts & Accessories average: score 61.5, rating 4.38 stars, reply rate 34.9%, over 937 ranked companies · benchmark 13 Oct 2026
Score
68.4
Industry average 61.5
6.9 above average
Rating
3.77
Industry average 4.38
0.61 below average
Reply rate
—
Industry average 34.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering August 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.
Share of theme mentions
Themes extracted from 234 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 937 ranked companies in Auto Parts & Accessories (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 11% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 94 mentions with a sentiment score of 77.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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