Based on public reviews and response behavior.
1,033 reviews over 1,549 days (about 20 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 82%, unknown 17%, fr 0%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026
Score
65.3
Industry average 62.9
2.4 above average
Rating
4.69
Industry average 4.27
0.42 above average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering July 2026 — 380 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 22% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 1,033 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,001 ranked companies in Finance & Insurance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 49%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 362 mentions with a sentiment score of 86.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
