Customereye

Insense

Software & Web Services • United Statesinsense.pro

Review data last updated .

Based on public reviews and response behavior.

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166 reviews over 540 days (about 9.4 per month). Busiest month: 46% of reviews. Languages: en 93%, es 3%, unknown 2%.

Overall Score

50/100
3.64 ★ average rating · 166 reviews
50/100 from 166 reviews over 6 months, moderate confidence.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

50.3

Industry average 60.8

10.5 below average

Rating

3.64

Industry average 4.09

0.45 below average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1746of 2242 ranked in Software & Web Services
Top 78% · Bottom Tier
#1 (best)#2242 (worst)
#1744Peer
#1745Peer
#1746This company
#1747Peer
#1748Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering June 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 67% negative and 17% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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