AVG Technologies

Software & Web Services • United Stateswww.avg.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

−3.8 vs. last month3.84 ★ average rating · 1,636 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#269of 363

Top 74% · Mid Pack

#1 (best)#363 (worst)

#267Peer

#268Peer

#269This company

#270Peer

#271Peer

Overall Customer Sentiment

Mid Pack

56% of reviews positive, 42% negative

56%

positive

Positive56%
Neutral3%
Negative42%

Sentiment Balance

Covering August 2026 — 125 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 42% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

18.3%

Communication

14.8%

Product Quality

13.1%

Customer Support

12.9%

Pricing

11.0%

Most feedback concerns Loyalty.

The most common complaint theme is Communication, making up 14.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100

46/100

signal score

•Built from a negative-review share of 41.5% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

59.5%

4★

9.3%

3★

6.1%

2★

5.4%

1★

19.7%

Based on 1,636 analyzed reviews. Sentiment is improving: 73.2% of reviews in the last three months were positive, compared with 49.1% in the three months before that.

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