Based on public reviews and response behavior.
100 reviews over 912 days (about 3.3 per month). Busiest month: 20% of reviews. Languages: en 100%.
Jewelry & Watches average: score 67.0, rating 4.33 stars, reply rate 34.5%, over 66 ranked companies · benchmark 1 Nov 2026
Score
51.8
Industry average 67.0
15.3 below average
Rating
3.88
Industry average 4.33
0.45 below average
Reply rate
—
Industry average 34.5%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 26% negative
Covering June 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 66 ranked companies in Jewelry & Watches (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 51.8 sits in the bottom quarter of about 70 ranked Jewelry & Watches companies (25th percentile: 60, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 3% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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