Based on public reviews and response behavior.
100 reviews over 1,644 days (about 1.9 per month). Busiest month: 5% of reviews. Languages: en 66%, de 25%, da 8%.
Jewelry & Watches average: score 67.0, rating 4.33 stars, reply rate 34.5%, over 66 ranked companies · benchmark 1 Nov 2026
Score
35.1
Industry average 67.0
31.9 below average
Rating
1.44
Industry average 4.33
2.89 below average
Reply rate
—
Industry average 34.5%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
20% of reviews positive, 80% negative
Covering June 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 66 ranked companies in Jewelry & Watches (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.511 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 35.1 sits in the bottom quarter of about 70 ranked Jewelry & Watches companies (25th percentile: 60, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
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