Based on public reviews and response behavior.
107 reviews over 338 days (about 9.6 per month). Busiest month: 15% of reviews. Languages: en 88%, fr 3%, it 3%.
Jewelry & Watches average: score 68.7, rating 4.41 stars, reply rate 35.1%, over 78 ranked companies · benchmark 17 Oct 2026
Score
29.5
Industry average 68.7
39.2 below average
Rating
2.56
Industry average 4.41
1.85 below average
Reply rate
—
Industry average 35.1%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 60% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Share of theme mentions
Themes extracted from 107 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 78 ranked companies in Jewelry & Watches (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.247 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.504). Review the worst months in the trend data to identify specific operational or product issues.
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