Customereye

MVMT

Jewelry & Watches • United Statesmvmt.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,615 days (about 1.9 per month). Busiest month: 7% of reviews. Languages: en 91%, de 4%, fr 2%.

Overall Score

35/100
2.58 ★ average rating · 100 reviews
35/100 from 100 reviews over 15 months, moderate confidence.

Jewelry & Watches average: score 67.0, rating 4.33 stars, reply rate 34.5%, over 66 ranked companies · benchmark 1 Nov 2026

Score

35.4

Industry average 67.0

31.6 below average

Rating

2.58

Industry average 4.33

1.75 below average

Reply rate

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Industry average 34.5%

not measured

Competitive Performance Rank

Among ranked Jewelry & Watches companies

#61of 66 ranked in Jewelry & Watches
Top 92% · Bottom Tier
#1 (best)#66 (worst)
#59Peer
#60Peer
#61This company
#62Peer
#63Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

48% of reviews positive, 51% negative

48%
positive
  • Positive48%
  • Neutral1%
  • Negative51%

Sentiment Balance

Covering October 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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