Based on public reviews and response behavior.
100 reviews over 724 days (about 4.2 per month). Busiest month: 14% of reviews. Languages: en 100%.
Shipping & Delivery average: score 53.7, rating 3.57 stars, reply rate 35.6%, over 493 ranked companies · benchmark 30 Oct 2026
Score
43.5
Industry average 53.7
10.2 below average
Rating
2.48
Industry average 3.57
1.09 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
37% of reviews positive, 60% negative
Covering February 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 493 ranked companies in Shipping & Delivery (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.545 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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