Based on public reviews and response behavior.
2,364 reviews over 2,992 days (about 24 per month). Busiest month: 5% of reviews. Languages: en 94%, unknown 3%, fr 2%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
40.3
Industry average 52.0
11.7 below average
Rating
2.99
Industry average 3.33
0.34 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 44% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 37% of reviews in this period, with 62% negative and 1% neutral.
Share of theme mentions
Themes from the 2,364 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.346). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 40.3 sits in the bottom quarter of about 400 ranked Food & Dining companies (25th percentile: 41, median: 52). The weakest topic and the reply rate are the two levers that move this score fastest.
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