Based on public reviews and response behavior.
200 reviews over 21 days (about 290 per month). Busiest month: 91% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 65.2, rating 4.41 stars, reply rate 47.9%, over 3,056 ranked companies · benchmark 2 Oct 2026
Score
73.3
Industry average 65.2
8.1 above average
Rating
4.58
Industry average 4.41
0.17 above average
Reply rate
—
Industry average 47.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering September 2026 — 181 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 15% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,056 ranked companies in Home & Living (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 153 mentions with a sentiment score of 82.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
