Customereye

Westminster Teak

Home & Living • United Stateswww.westminsterteak.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

58/100
4.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#230of 675
Top 34% · Upper Half
#1 (best)#675 (worst)
#228Peer
#229Peer
#230This company
#231Peer
#232Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.7%
Delivery Shipping
20.7%
Customer Support
17.6%
Response Speed
10.0%
Onboarding
9.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
92.2%
4
3.3%
3
1.8%
2
1.7%
1
1.0%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 93.2% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis