Customereye

Swoon

Home & Livingswooneditions.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 94 days (about 65 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

76/100
Short observation window (94 days)
−3.7 vs. last month4.55 ★ average rating · 200 reviews
76/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 61.8, rating 4.33 stars, reply rate 46.2%, over 1,862 ranked companies · benchmark 21 Sept 2026

Score

75.8

Industry average 61.8

14.0 above average

Rating

4.55

Industry average 4.33

0.22 above average

Reply rate

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#284of 1862 ranked in Home & Living
Top 15% · Top Tier
#1 (best)#1862 (worst)
#282Peer
#283Peer
#284This company
#285Peer
#286Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

86% of reviews positive, 15% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering September 2026 — 41 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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