Gurufare

Travel & Hospitality • United Statesgurufare.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+60.0 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#84of 150

Top 56% · Mid Pack

#1 (best)#150 (worst)

#82Peer

#83Peer

#84This company

#85Peer

#86Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 18% negative

80%

positive

Positive80%
Neutral2%
Negative18%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

30.7%

Product Quality

13.8%

Pricing

10.9%

Loyalty

9.2%

Response Speed

9.2%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 6.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 27.3% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.8%

4★

2.0%

3★

0.3%

2★

0.3%

1★

7.5%

Based on 600 analyzed reviews. Sentiment is improving: 70.0% of reviews in the last three months were positive, compared with 44.4% in the three months before that.

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