Farehutz

Travel & Hospitality • United Statesfarehutz.us

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

−6.5 vs. last month3.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#129of 150

Top 86% · Bottom Tier

#1 (best)#150 (worst)

#127Peer

#128Peer

#129This company

#130Peer

#131Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral2%
Negative32%

Sentiment Balance

Covering October 2024 — 25 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 44% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

32.5%

Product Quality

12.8%

Pricing

12.7%

Loyalty

11.1%

Response Speed

7.0%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 12.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100

59/100

signal score

•Built from a negative-review share of 39.0% across this company's analyzed reviews.
•13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

66.8%

4★

4.5%

3★

3.2%

2★

1.2%

1★

24.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 73.5% of reviews in the last three months were positive, compared with 69.2% in the three months before that.

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