Based on public reviews and response behavior.
117 reviews over 336 days (about 11 per month). Busiest month: 41% of reviews. Languages: en 79%, unknown 19%, fr 2%.
Travel & Hospitality average: score 64.2, rating 4.08 stars, reply rate 42.8%, over 689 ranked companies · benchmark 30 Oct 2026
Score
71.1
Industry average 64.2
6.9 above average
Rating
4.38
Industry average 4.08
0.30 above average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering January 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes from the 117 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 689 ranked companies in Travel & Hospitality (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.280). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 96% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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