GoCoffeeGo

Food & Beverage • San Franciscogocoffeego.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+7.0 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#218of 551

Top 40% · Upper Half

#1 (best)#551 (worst)

#216Peer

#217Peer

#218This company

#219Peer

#220Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%

positive

Positive88%
Neutral1%
Negative12%

Sentiment Balance

Covering March 2016 — 22 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2016.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

24.4%

Delivery Shipping

19.4%

Product Quality

14.6%

Loyalty

11.3%

Response Speed

11.1%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 13.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

88.3%

4★

8.3%

3★

2.2%

2★

0.5%

1★

0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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