Global Test Supply

Construction & Industrial • United Statesglobaltestsupply.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

+41.7 vs. last month4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#367of 404

Top 91% · Bottom Tier

#1 (best)#404 (worst)

#365Peer

#366Peer

#367This company

#368Peer

#369Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral2%
Negative34%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.3%

Response Speed

14.3%

Product Quality

13.0%

Customer Support

11.6%

Pricing

10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Loyalty, making up 9.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 40.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

72.0%

4★

7.3%

3★

4.8%

2★

2.8%

1★

13.0%

Based on 600 analyzed reviews. Sentiment is improving: 78.3% of reviews in the last three months were positive, compared with 60.9% in the three months before that.

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