Customereye

Butchers Equipment Warehouse

Construction & Industrial • United Kingdomwww.butchersequipment.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−21.3 vs. last month4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#257of 404
Top 64% · Mid Pack
#1 (best)#404 (worst)
#255Peer
#256Peer
#257This company
#258Peer
#259Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering November 2024 — 24 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 38% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.3%
Product Quality
19.3%
Response Speed
16.3%
Customer Support
14.0%
Pricing
9.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 31.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.8%
4
4.0%
3
1.0%
2
0.7%
1
2.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.2% of reviews in the last three months were positive, compared with 96.2% in the three months before that.

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