Gate Crafters

Home & Living • United Statesgatecrafters.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

−5.0 vs. last month4.48 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#605of 675

Top 90% · Bottom Tier

#1 (best)#675 (worst)

#603Peer

#604Peer

#605This company

#606Peer

#607Peer

Overall Customer Sentiment

Below Average

51% of reviews positive, 48% negative

51%

positive

Positive51%
Neutral1%
Negative48%

Sentiment Balance

Covering June 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 279 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.0%

Delivery Shipping

16.4%

Product Quality

13.0%

Onboarding

10.0%

Loyalty

9.8%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 16.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 48.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

77.3%

4★

9.7%

3★

4.0%

2★

2.0%

1★

7.0%

Based on 300 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 88.2% in the three months before that.

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