Based on public reviews and response behavior.
618 reviews over 2,463 days (about 7.6 per month). Busiest month: 37% of reviews. Languages: en 90%, unknown 5%, nl 1%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 23 Oct 2026
Score
72.9
Industry average 68.6
4.3 above average
Rating
3.74
Industry average 4.49
0.75 below average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 39% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 618 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,705 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.216 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 80% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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