Customereye

Fusion Fibre Group

Mobile & Telecomfusionfibregroup.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 393 days (about 7.8 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

61/100
+17.1 vs. last month3.99 ★ average rating · 100 reviews
61/100 from 100 reviews over 13 months, moderate confidence.

Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026

Score

61.2

Industry average 53.5

7.7 above average

Rating

3.99

Industry average 3.65

0.34 above average

Reply rate

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Industry average 35.9%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#135of 382 ranked in Mobile & Telecom
Top 35% · Upper Half
#1 (best)#382 (worst)
#133Peer
#134Peer
#135This company
#136Peer
#137Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Product Quality
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Delivery Shipping
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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