Customereye

icracked-it

Mobile & Telecom • United Kingdomicracked-it.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,683 days (about 1.1 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

63/100
4.82 ★ average rating · 100 reviews
63/100 from 100 reviews over 11 months, moderate confidence.

Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026

Score

62.9

Industry average 55.0

7.9 above average

Rating

4.82

Industry average 3.59

1.23 above average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#159of 428 ranked in Mobile & Telecom
Top 37% · Upper Half
#1 (best)#428 (worst)
#157Peer
#158Peer
#159This company
#160Peer
#161Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering February 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Communication
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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