freebeat

Sports & Fitness • United Statesfreebeatfit.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

+55.6 vs. last month4.28 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#89of 174

Top 51% · Mid Pack

#1 (best)#174 (worst)

#87Peer

#88Peer

#89This company

#90Peer

#91Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 14% negative

84%

positive

Positive84%
Neutral2%
Negative14%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.6%

Onboarding

12.8%

Pricing

11.9%

Loyalty

11.6%

Customer Support

10.6%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 5.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 17.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

63.7%

4★

17.7%

3★

8.3%

2★

3.7%

1★

6.7%

Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 81.0% in the three months before that.

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