Based on public reviews and response behavior.
324 days of reviews, with a steady monthly review flow. Busiest month: 14% of reviews. Languages: en 55%, nl 27%, it 14%.
Sports & Fitness average: score 64.1, rating 4.35 stars, reply rate 32.8%, over 1,084 ranked companies · benchmark 4 Nov 2026
Score
26.6
Industry average 64.1
37.5 below average
Rating
2.39
Industry average 4.35
1.96 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 67% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,084 ranked companies in Sports & Fitness (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.540 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 26.6 sits in the bottom quarter of about 1,100 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99