Based on public reviews and response behavior.
600 reviews over 1,592 days (about 11 per month). Busiest month: 10% of reviews.
Sports & Fitness average: score 63.1, rating 4.32 stars, reply rate 31.1%, over 1,494 ranked companies · benchmark 17 Oct 2026
Score
54.6
Industry average 63.1
8.5 below average
Rating
3.51
Industry average 4.32
0.81 below average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 42% negative
Covering October 2024 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,494 ranked companies in Sports & Fitness (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.130 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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