Based on public reviews and response behavior.
996 reviews over 698 days (about 43 per month). Busiest month: 9% of reviews. Languages: en 87%, unknown 9%, es 2%.
Cosmetics & Fragrance average: score 60.4, rating 4.31 stars, reply rate 37.1%, over 356 ranked companies · benchmark 4 Oct 2026
Score
83.5
Industry average 60.4
23.1 above average
Rating
4.48
Industry average 4.31
0.17 above average
Reply rate
—
Industry average 37.1%
not measured
Among ranked Cosmetics & Fragrance companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering July 2026 — 49 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 20% negative and 2% neutral.
Share of theme mentions
Themes extracted from 996 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 356 ranked companies in Cosmetics & Fragrance (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 83.5 places the company in the top quarter of about 350 ranked Cosmetics & Fragrance companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 92% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
