Customereye

So Lippy

Cosmetics & Fragrancesolippy.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

105 reviews over 350 days (about 9.1 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

82/100
4.83 ★ average rating · 105 reviews
82/100 from 105 reviews over 9 months, moderate confidence.

Cosmetics & Fragrance average: score 60.4, rating 4.31 stars, reply rate 37.1%, over 356 ranked companies · benchmark 4 Oct 2026

Score

82.3

Industry average 60.4

21.9 above average

Rating

4.83

Industry average 4.31

0.52 above average

Reply rate

—

Industry average 37.1%

not measured

Competitive Performance Rank

Among ranked Cosmetics & Fragrance companies

#18of 356 ranked in Cosmetics & Fragrance
Top 5% · Top Tier
#1 (best)#356 (worst)
#16Peer
#17Peer
#18This company
#19Peer
#20Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Pricing
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Cosmetics & Fragrance