Cosmetics & Fragrance • United Kingdomenhancemedicalgroup.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 414 days (about 44 per month). Busiest month: 10% of reviews.
Cosmetics & Fragrance average: score 60.6, rating 4.30 stars, reply rate 37.0%, over 380 ranked companies · benchmark 6 Oct 2026
Score
61.7
Industry average 60.6
1.1 above average
Rating
4.84
Industry average 4.30
0.54 above average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Cosmetics & Fragrance companies
Only companies with enough recent, scoreable reviews are ranked.
97% of reviews positive, 3% negative
Covering November 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 380 ranked companies in Cosmetics & Fragrance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 464 mentions with a sentiment score of 94.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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