Customereye

Enhance Medical Group

Cosmetics & Fragrance • United Kingdomenhancemedicalgroup.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

62/100
+4.8 vs. last month4.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#66of 191
Top 35% · Upper Half
#1 (best)#191 (worst)
#64Peer
#65Peer
#66This company
#67Peer
#68Peer

Overall Customer Sentiment

Above Average

97% of reviews positive, 3% negative

97%
positive
  • Positive97%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.5%
Product Quality
21.7%
Loyalty
17.1%
Pricing
13.2%
Response Speed
7.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW5/100
5/100
signal score
  • Built from a negative-review share of 5.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
93.5%
4
2.8%
3
0.3%
2
0.7%
1
2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.8% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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