Based on public reviews and response behavior.
101 reviews over 389 days (about 7.9 per month). Busiest month: 22% of reviews. Languages: en 100%.
Cosmetics & Fragrance average: score 60.6, rating 4.30 stars, reply rate 37.0%, over 380 ranked companies · benchmark 6 Oct 2026
Score
62.7
Industry average 60.6
2.1 above average
Rating
3.90
Industry average 4.30
0.40 below average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Cosmetics & Fragrance companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 24% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.
Share of theme mentions
Themes extracted from 101 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 380 ranked companies in Cosmetics & Fragrance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.129). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 69% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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