Based on public reviews and response behavior.
1,176 reviews over 4,557 days (about 7.9 per month). Busiest month: 2% of reviews. Languages: en 100%, de 0%.
Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026
Score
40.6
Industry average 60.5
19.9 below average
Rating
3.25
Industry average 4.02
0.77 below average
Reply rate
—
Industry average 31.2%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 52% negative
Covering August 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 55% negative and 0% neutral.
Share of theme mentions
Themes from the 1,176 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Media & Content (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.115 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 40.6 sits in the bottom quarter of about 800 ranked Media & Content companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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