Customereye

Farmer & Freeman LLC

Professional Services • United Statesfarmerfreeman.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 97 days (about 31 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 82%, unknown 14%, fr 3%.

Overall Score

64/100
Short observation window (97 days)
+14.1 vs. last month4.96 ★ average rating · 100 reviews
64/100 from 100 reviews over 4 months, limited confidence. trend not shown: window under six months. one month holds 56% of the reviews.

Professional Services average: score 65.9, rating 4.33 stars, reply rate 45.0%, over 1,170 ranked companies · benchmark 1 Nov 2026

Score

63.5

Industry average 65.9

2.4 below average

Rating

4.96

Industry average 4.33

0.63 above average

Reply rate

—

Industry average 45.0%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#678of 1170 ranked in Professional Services
Top 58% · Mid Packup 173 from last month
#1 (best)#1170 (worst)
#676Peer
#677Peer
#678This company
#679Peer
#680Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Customer Support
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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