Professional Services • United Kingdomwww.choicestationery.co.uk
Review data last updated .
Based on public reviews and response behavior.
Among fully-analyzed Professional Services companies
77% of reviews positive, 22% negative
Covering October 2023 — 43 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 28% negative and 2% neutral.
Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2023.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
The most common complaint theme is Communication, making up 4.1% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is improving: 98.3% of reviews in the last three months were positive, compared with 90.0% in the three months before that.
