Based on public reviews and response behavior.
100 reviews over 142 days (about 21 per month). Busiest month: 24% of reviews. Languages: en 91%, unknown 9%.
Professional Services average: score 62.3, rating 4.33 stars, reply rate 44.2%, over 1,232 ranked companies · benchmark 9 Oct 2026
Score
63.3
Industry average 62.3
1.0 above average
Rating
4.75
Industry average 4.33
0.42 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 33% negative
Covering August 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 40% negative and 7% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,232 ranked companies in Professional Services (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 93% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Response Speed" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 71.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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