Customereye

EYEVOS Colored Contact Lenses

Cosmetics & Fragrance • United Stateseyevos.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

77/100
+5.3 vs. last month4.89 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#9of 191
Top 5% · Top Tier
#1 (best)#191 (worst)
#7Peer
#8Peer
#9This company
#10Peer
#11Peer

Overall Customer Sentiment

Category Leader

97% of reviews positive, 3% negative

97%
positive
  • Positive97%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering September 2025 — 18 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 991 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2025.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Communication
27.3%
Product Quality
16.5%
Onboarding
10.8%
Loyalty
9.5%
Delivery Shipping
9.0%

Most feedback concerns Communication.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • •Built from a negative-review share of 2.8% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5★
94.5%
4★
3.4%
3★
0.3%
2★
0.3%
1★
1.5%

Based on 1,000 analyzed reviews. Sentiment is slipping: 40.0% of reviews in the last three months were positive, compared with 96.4% in the three months before that.

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