Based on public reviews and response behavior.
100 reviews over 439 days (about 6.9 per month). Busiest month: 16% of reviews. Languages: en 98%, de 1%, it 1%.
Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026
Score
35.8
Industry average 59.8
24.0 below average
Rating
1.29
Industry average 4.00
2.71 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
29% of reviews positive, 68% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,465 ranked companies in Software & Web Services (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.153 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 35.8 sits in the bottom quarter of about 2,500 ranked Software & Web Services companies (25th percentile: 51, median: 59). The weakest topic and the reply rate are the two levers that move this score fastest.
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