Customereye

Sharkninja

Software & Web Services • United Kingdomsharkninja.de

Review data last updated .

Based on public reviews and response behavior.

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335 reviews over 1,427 days (about 7.2 per month). Busiest month: 40% of reviews. Languages: de 51%, en 48%, da 0%.

Overall Score

36/100
3.72 ★ average rating · 335 reviews
36/100 from 335 reviews over 20 months, high confidence.

Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026

Score

36.2

Industry average 59.8

23.6 below average

Rating

3.72

Industry average 4.00

0.28 below average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2250of 2465 ranked in Software & Web Services
Top 91% · Bottom Tierup 26 from last month
#1 (best)#2465 (worst)
#2248Peer
#2249Peer
#2250This company
#2251Peer
#2252Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

42% of reviews positive, 57% negative

42%
positive
  • Positive42%
  • Neutral1%
  • Negative57%

Sentiment Balance

Covering August 2026 — 75 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 28% of reviews in this period, with 72% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Reviews are mostly in German

Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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