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Automotive & Mobility • United Statesetags.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

−22.3 vs. last month3.98 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#209of 265

Top 79% · Bottom Tier

#1 (best)#265 (worst)

#207Peer

#208Peer

#209This company

#210Peer

#211Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%

positive

Positive62%
Neutral2%
Negative36%

Sentiment Balance

Covering October 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 41% of reviews in this period, with 59% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

18.0%

Response Speed

18.0%

Delivery Shipping

15.6%

Customer Support

12.9%

Pricing

11.2%

Most feedback concerns Onboarding.

The most common complaint theme is Delivery Shipping, making up 15.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH74/100

74/100

signal score

•Built from a negative-review share of 55.7% across this company's analyzed reviews.
•9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

68.0%

4★

6.2%

3★

3.5%

2★

0.8%

1★

21.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 77.6% of reviews in the last three months were positive, compared with 77.4% in the three months before that.

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