Motorhomeexpress

Automotive & Mobilitywww.motorhomeexpress.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

−26.7 vs. last month3.60 ★ average rating · 474 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#154of 265

Top 58% · Mid Pack

#1 (best)#265 (worst)

#152Peer

#153Peer

#154This company

#155Peer

#156Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 24% negative

75%

positive

Positive75%
Neutral1%
Negative24%

Sentiment Balance

Covering December 2019 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 467 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2019.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

15.8%

Onboarding

13.9%

Loyalty

13.7%

Communication

11.9%

Customer Support

11.4%

Most feedback concerns Pricing.

The most common complaint theme is Loyalty, making up 13.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH51/100

51/100

signal score

•Built from a negative-review share of 26.0% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

40.7%

4★

26.6%

3★

7.8%

2★

2.1%

1★

22.8%

Based on 474 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 69.4% in the three months before that.

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