Based on public reviews and response behavior.
1,000 reviews over 110 days (about 277 per month). Busiest month: 31% of reviews. Languages: en 93%, unknown 6%, fr 0%.
Finance & Insurance average: score 63.1, rating 4.26 stars, reply rate 48.7%, over 2,259 ranked companies · benchmark 10 Oct 2026
Score
47.0
Industry average 63.1
16.1 below average
Rating
4.05
Industry average 4.26
0.21 below average
Reply rate
—
Industry average 48.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 41% negative
Covering July 2026 — 102 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 51% negative and 3% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,259 ranked companies in Finance & Insurance (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.256). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 47.0 sits in the bottom quarter of about 2,300 ranked Finance & Insurance companies (25th percentile: 54, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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