Based on public reviews and response behavior.
1,499 reviews over 1,339 days (about 34 per month). Busiest month: 26% of reviews. Languages: en 93%, unknown 6%, es 1%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
46.1
Industry average 64.0
17.9 below average
Rating
4.18
Industry average 4.23
0.05 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering October 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 75% negative and 13% neutral.
Share of theme mentions
Themes from the 1,499 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.043). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 46.1 sits in the bottom quarter of about 2,800 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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