Based on public reviews and response behavior.
152 reviews over 283 days (about 16 per month). Busiest month: 41% of reviews. Languages: en 100%.
Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.8%, over 1,771 ranked companies · benchmark 9 Oct 2026
Score
67.9
Industry average 65.5
2.4 above average
Rating
4.29
Industry average 4.55
0.26 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 152 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,771 ranked companies in Construction & Industrial (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.352 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.786). Review the worst months in the trend data to identify specific operational or product issues.
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