Based on public reviews and response behavior.
200 reviews over 56 days (about 109 per month). Busiest month: 64% of reviews — one month dominates this sample. Languages: en 99%, ro 1%, zh 1%.
Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.8%, over 1,771 ranked companies · benchmark 9 Oct 2026
Score
69.0
Industry average 65.5
3.5 above average
Rating
4.37
Industry average 4.55
0.18 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering September 2026 — 53 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 26% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,771 ranked companies in Construction & Industrial (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.126 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 99% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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