Customereye

Eberspacher Direct

Auto Parts & Accessories • United Kingdomeberspacherdirect.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,106 days (about 2.8 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

64/100
4.96 ★ average rating · 100 reviews
64/100 from 100 reviews over 18 months, moderate confidence.

Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026

Score

64.3

Industry average 62.0

2.3 above average

Rating

4.96

Industry average 4.32

0.64 above average

Reply rate

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Industry average 33.6%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#456of 1036 ranked in Auto Parts & Accessories
Top 44% · Upper Half
#1 (best)#1036 (worst)
#454Peer
#455Peer
#456This company
#457Peer
#458Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

72% of reviews positive, 25% negative

72%
positive
  • Positive72%
  • Neutral3%
  • Negative25%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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