TRIP Drinks

Food & Beverage • United Kingdomdrink-trip.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−2.2 vs. last month4.50 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#296of 551

Top 54% · Mid Pack

#1 (best)#551 (worst)

#294Peer

#295Peer

#296This company

#297Peer

#298Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 15% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.3%

Product Quality

19.8%

Response Speed

15.0%

Customer Support

13.1%

Loyalty

9.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 26.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

80.0%

4★

6.5%

3★

3.7%

2★

3.0%

1★

6.8%

Based on 600 analyzed reviews. Sentiment is improving: 77.8% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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