Customereye

7-Eleven

Food & Beveragewww.7-eleven.com

Review data last updated .

Based on public reviews and response behavior.

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230 reviews over 5,743 days (about 1.2 per month). Busiest month: 10% of reviews. Languages: en 85%, da 9%, unknown 4%.

Overall Score

42/100
+11.1 vs. last month2.86 ★ average rating · 230 reviews
42/100 from 230 reviews over 22 months, moderate confidence.

Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026

Score

42.2

Industry average 63.2

21.0 below average

Rating

2.86

Industry average 4.25

1.39 below average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1994of 2214 ranked in Food & Beverage
Top 90% · Bottom Tierup 225 from last month
#1 (best)#2214 (worst)
#1992Peer
#1993Peer
#1994This company
#1995Peer
#1996Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

45% of reviews positive, 54% negative

45%
positive
  • Positive45%
  • Neutral1%
  • Negative54%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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