Customereye

Woolworths

Food & Beveragewoolworths.com.au

Review data last updated .

Based on public reviews and response behavior.

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109 reviews over 341 days (about 9.7 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

42/100
+4.7 vs. last month1.68 ★ average rating · 109 reviews
42/100 from 109 reviews over 12 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,979 ranked companies · benchmark 15 Oct 2026

Score

41.7

Industry average 61.8

20.1 below average

Rating

1.68

Industry average 4.22

2.54 below average

Reply rate

—

Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2659of 2979 ranked in Food & Beverage
Top 89% · Bottom Tierup 215 from last month
#1 (best)#2979 (worst)
#2657Peer
#2658Peer
#2659This company
#2660Peer
#2661Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

35% of reviews positive, 63% negative

35%
positive
  • Positive35%
  • Neutral2%
  • Negative63%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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